FAQ's
When will my order be shipped?
Orders are typically processed and shipped within 1 business day from the date of purchase. Once your order has shipped, you will receive a confirmation email with tracking information.
How long does it take for an order to be delivered?
Domestic orders typically arrive in 2 to 5 business days.
How can I track my order?
Once your order has shipped, you'll receive an email with a tracking number and a link to track your order. You can also track your order by logging into your account on our website and checking your order status
How do I contact customer service?
You can contact our customer service team by emailing us, giving us a call at 551 - 216 - 1667 or by using the live chat feature on our website. We're here to assist you 24/.
How do I determine the right size for a cowboy hat?
To find your perfect cowboy hat size, measure the circumference of your head where the hat will sit (just above your ears and eyebrows). Refer to the sizing chart attached to the photos of the hat listing to match your measurement to the correct hat size.
Do you offer wholesale pricing or bulk orders?
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and with all tags attached. To initiate a return, please contact our customer service team at with your order details.