Orders are typically processed and shipped within 1 business day from the date of purchase. Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic orders typically arrive in 2 to 5 business days.

Once your order has shipped, you'll receive an email with a tracking number and a link to track your order. You can also track your order by logging into your account on our website and checking your order status

You can contact our customer service team by emailing us, giving us a call at 551 - 216 - 1667 or by using the live chat feature on our website. We're here to assist you 24/.

To find your perfect cowboy hat size, measure the circumference of your head where the hat will sit (just above your ears and eyebrows). Refer to the sizing chart attached to the photos of the hat listing to match your measurement to the correct hat size.

To place a wholesale order, please fill out our wholesale registration form here. Once submitted, we'll review your information and send you an email to activate your wholesale account.

If you've already filled out the form and your wholesale account is activated, you can log in here

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and with all tags attached. To initiate a return, please contact our customer service team at with your order details.